Supporting Victims and Witnesses Every Step of the Way: experiences of police, court and support services

Closed 13 Oct 2019

Opened 15 Aug 2019


“Putting victims at the centre” is one of the three priorities in Standing Together, Greater Manchester’s plan for policing and tackling crime, and we want to ensure that victims and witnesses of crime receive the best possible service from the police and courts, as well as having access to support that truly helps you cope and recover.

We want to hear from you if you have been a victim of, or a witness to, crime in Greater Manchester – regardless of whether you have reported it or not.

Your experiences and suggestions, will help us get a better understanding of what is working and what can be improved.

The information you give us will help us shape the future of the victim support services we fund, and will help improve the police and court service so it works better for victims and witnesses.

The survey asks the type of crime you have experienced, but it doesn’t ask any for details of what happened. All the information you provide will be kept confidential, but please do not provide any details in the comment boxes that would mean we can identify you.

Please do not use this survey to report a crime. If you wish to report a crime, in an emergency please call 999, and in other situations call 101.

If you have been a victim of, or witness to, crime, or you know someone who has, you can access support from:

Greater Manchester Victim Services: | 0161 200 1950

Greater Manchester Victim Support: | 0300 303 0162 | 0808 168 9111   

What happens next

The survey has now closed, and we are currently analysing all the responses. These will be used to inform the review, redesign and commissioning of services for victims and witnesses of crime. 


  • Anyone from any background


  • Deputy Mayor of Greater Manchester
  • Violent crime
  • Victims and witnesses of crime