Accessibility
Accessibility of Delib software
We want as many people as possible to be able to use this website. This website is made up of:
- Software that is designed and controlled by Delib, for example the overall structure and the look and feel of the pages.
- Content that has been added by Greater Manchester Combined Authority, for example most of the information, including words, pictures and documents.
Delib does not control the content added to this site, but does develop and test the software to support:
- Zooming in up to 200% without the text spilling off the screen.
- Navigating the website using just a keyboard.
- Navigating the website using speech recognition software.
- Listening to the website using a screen reader.
Content that has been added that is not fully accessible may be listed on this page as a non-conformity, or details may be given alongside the inaccessible content.
Delib is committed to making the software accessible.
Delib test the software against the Web Content Accessibility Guidelines V2.2 AA standard. Improvements to the software are released regularly. Any changes made to the software as a part of that process are tested internally in advance of release for compliance with the Web Content Accessibility Guidelines V2.2 level AA.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.
This website is managed by Greater Manchester Combined Authority.
This website is made up of:
• Software that is designed and controlled by Delib, for example the overall structure and the look and feel of the pages.
• Content that has been added by Greater Manchester Combined Authority, for example most of the information, including words, pictures and documents.
Delib test the software against the Web Content Accessibility Guidelines V2.1 AA standard. Improvements to the software are released regularly. Any changes made to the software as a part of that process are tested internally in advance of release for compliance with the Web Content Accessibility Guidelines V2.1 level AA.
Delib have developed and tested the software to support:
• Zooming in up to 200% without the text spilling off the screen.
• Navigating the website using just a keyboard.
• Navigating the website using speech recognition software.
• Listening to the website using a screen reader.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
• You cannot modify the line height or spacing of text
• Most older PDF documents are not fully accessible to screen reader software
• Heading levels on some pages are not used in order
• Some images don’t have alt text
• Some links are not descriptive
• The PDF copy of responses is not accessible
What to do if you cannot access parts of this website
If you need information on this website in a different format:
• email engagement@greatermanchester-ca.gov.uk
• call 0161 608 4092
• write to us at:
Greater Manchester Combined Authority, Broadhurst House, 56 Oxford Street, Manchester M1 6EU
We’ll consider your request and get back to you.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GMCA digital team by email gmdigital@greatermanchester-ca.gov.uk or telephone 0161 608 4092
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. To access this call 18002 0161 778 7000. If there is a specific number you wish to call add the prefix of 18002 to enable Text Relay.
Our offices have access to an audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
Greater Manchester Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Images
Not all of our images have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by from September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
Navigation and accessing information
The accessibility of embedded video content is dependent on the standards reached by the third-party provider. Where possible we will make use of features such as subtitles to ensure our content is accessible.
Interactive tools and transactions
Data
We sometimes publish and link to visual data using platforms such as Tableau and MappingGM. This information is hosted on an external website and we make our information as accessible as the platform allows.
Content that’s not within the scope of the accessibility regulations
Live video
Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Pre-recorded video
Some pre-recorded videos don’t have an audio captioning or description, so the information in them isn’t available to people who cannot see or the hear the video content. This doesn’t meet WCAG 2.1 success criterion 1.2.2, 1.2.3, 1.2.5.
We plan to add audio captioning or descriptions for all pre-recorded videos from September 2020. When we publish new content we’ll make sure our pre-recorded videos contain subtitles.
PDFs and other documents
Older documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Some documents for the closed consultations and surveys are not accessible including missing text alternatives and missing document structure. For example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Web authors and contributors will be asked to ensure new PDFs meet accessibility standards.
The PDF copy of responses which you can request to be emailed to you at the end of a consultation or survey is not accessible. This is currently being fixed by Delib.
How we tested this website
This website was last tested on 3rd August 2020. The test was carried out internally by Greater Manchester Combined Authority.
We checked a broad sample of pages on the website, including the homepage and a selection of other pages. We used a free-to-use developer tool which checks each page against standard accessibility issues. A manual audit was also conducted. Each of the issues was logged, and an action plan formed and implemented for the website.
What we have done to improve accessibility
We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.
• We have developed a web guide to ensure all web authors are creating content that is accessible.
• We are in the process of rolling out accessibility training which will be available to all staff
• We are reviewing the way PDFs are produced are making sure they are in an accessible format
We plan to annually review website accessibility, and ensure that any new pages or PDFs and other online documents conform to web accessibility criteria.
This statement was prepared on 19th August 2020. It was last updated on 25th August 2020.