GMFRS Customer Insight - HFSA Feedback - Page 1 of 3 - Greater Manchester Combined Authority

Page 1 of 3

Feedback following your Home Fire Safety Assessment (HFSA)

1. Did the person who carried out your HFSA arrive at the time you were expecting them?

They arrived on time They were early They were late I wasn't expecting them

2. Please tell us how much you agree or disagree with the following statements

3. As a result of the HFSA you received, do you feel...

4. Overall, how do you feel about the service you received from Greater Manchester Fire and Rescue Service during your HFSA?

Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied

5. Do you have any additional comments or feedback about your experiences during your HFSA?