Greater Manchester High Rise Residents Survey

Closed 15 Sep 2019

Opened 8 Jul 2019

Feedback updated 25 Mar 2020

We asked

We asked residents living in high rise buildings in Greater Manchester for their views on fire safety in their homes and whether they had experienced any problems, issues or concerns in their building following the Grenfell Tower fire.

You said

A total of 172 residents from 95 different buildings responded to the survey. 

  • 65% of respondents were concerned about having a fire in their home
  • More than half of owner occupiers are suffering from increased service charge costs – up to 433% higher
  • Only 12% of homeowners have had cladding removed or replaced
  • Some people said that the fire safety risks and financial costs are impacting their mental health and wellbeing

We did

The feedback provided by residents will be used to inform future work of the Greater Manchester High Rise Task Force.

The responses received in the first few weeks of the survey were used as part of the taskforce's response to Government’s Building a Safer Future consultation to ensure residents' experiences and views were included.

Find out more:

Greater Manchester High Rise Task Force

High Rise Task Force Residents Survey Summary Report

Greater Manchester high-rise residents affected by financial strife & poor mental health, survey reveals

Published responses

View submitted responses where consent has been given to publish the response.


Following the fire at Grenfell tower in June 2017, a High Rise Task Force was established in Greater Manchester to ensure every residential high rise tower block is safe from fire. In addition, the Task Force aims to ensure residents living in these tower blocks receive appropriate fire safety advice. 

The Greater Manchester High Rise Task Force has commissioned research to understand whether there has been any impact on Greater Manchester residents following the Grenfell tower fire. 

Why we want your views

We are asking for your views as it will help us understand whether you are experiencing any issues or have any concerns about the building where you live. 

We want to make sure that Greater Manchester residents living in high rise tower blocks are safe and feel safe in their homes. The information you provide will help direct the work of the Greater Manchester High Rise Task Force, and help ensure we are communicating with you in the most effective way. Certain questions will also help inform the Task Force’s response to the Government’s consultation 'Building a safer future: proposals for reform of the building safety regulatory system'. You can read more about this in the Related section below.

What happens next

The responses to this survey will be set out in a report to the Greater Manchester High Rise Task Force. This will inform the direction of future work completed by the task force.

The Greater Manchester High Rise Task Force would like to complete further research with high rise residents in Autumn 2019. Those who indicated that they would like to participate in this research will be contacted to schedule appointments for our researchers to speak to them about any issues or concerns in more detail. 


  • Greater Manchester High Rise Residents Forum

    From 11 Jul 2019 at 18:00 to 11 Jul 2019 at 19:30

    Residents of high rise blocks across Greater Manchester are invited to the next High Rise Residents' Forum on Thursday 11 July in the Manchester Suite at GMFRS' Training and Development Centre.

    The Greater Manchester Fire and Rescue Service will provide an update on the ongoing work that has been done to reassure people living in high rise buildings across the region since the Grenfell Tower tragedy.

    They will also be using the meeting to gain an understanding of the impact of the fire at Grenfell Tower on Greater Manchester residents to help shape the Greater Manchester High Rise Task Force response to the current government consultation.

    The meeting is open to all affected high rise residents and is an opportunity to discuss issues and concerns about fire safety.

    Residents can book their place via the following Eventbrite link:


  • General public


  • Fire safety