GoodMaps Trial Survey - Page 1 of 4 - Greater Manchester Combined Authority

Page 1 of 4

Introduction

Thank you for trialling the GoodMaps app in one of our locations today. If you have reached this survey before testing the app features, we would encourage you to download the free GoodMaps app on your smartphone and test using it prior to continuing.

The short survey should take no longer than 10 minutes to complete.

1. At which TfGM trial locations have you tested the GoodMaps app? (Tick all that apply)

Manchester Piccadilly Metrolink Manchester Victoria Metrolink Shudehill Interchange Bolton Interchange Manchester Airport Metrolink

2. How would you rate your experience using GoodMaps at a TfGM trial location?

3. If you used any accessibility features within the GoodMaps app, please let us know how your experience was

4. Did you encounter any challenges in the app whilst using it? If yes, please provide as much detail as you can, including trial location

5. If TfGM introduced GoodMaps at more locations across the Bee Network, how likely are you to be a regular user of the app?

Very unlikely Unlikely Neither likely or unlikely Likely Very likely Don't know

6. Are there any particular locations across the Bee Network where you would like to see GoodMaps introduced? (Interchanges, stops, stations)

7. Do you have previous experience of using GoodMaps?

Yes No

If yes, where have you used the GoodMaps app previously?

8. Have you used, or do you regularly use, an alternative digital indoor navigation technology? (E.g. WayMap or NaviLens)

Yes, I'm a regular user of an alternative product Yes, I've tried alternative products before, but not a regular user No, GoodMaps is the first application I've used

If yes, which product have you used, and how does GoodMaps compare?

9. How were you travelling today?

Alone With company With young children With large or heavy luggage With a bicycle or adapted bike Using a wheelchair Using a mobility scooter Other Prefer not to say

If other, please tell us more